IH CMS Support

Welcome! You can raise a request from the options provided.

Contact us about

Implementations

What can we help you with?

KCC Implementation Client Questionnaire

{"xsrfToken":"59a6a84bde163d25cdd4fc43af292768da8c867e_lout","branding":{"id":"8","key":"cmsup","name":"IH CMS Support","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1128a6","headerLinkHoverBGColor":"#1128a6","headerBadgeColor":"#1128a6"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/897b6795-7dfd-4451-b350-f32cfe38cb0d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2E1N2NkMC1jMGRkLTQ2MTYtOTM2MS02MDRiMTRmN2FlNzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg5N2I2Nzk1LTdkZmQtNDQ1MS1iMzUwLWYzMmNmZTM4Y2IwZCI6WyJyZWFkIl19LCJleHAiOjE3NDYwMjc4OTYsIm5iZiI6MTc0NjAyNzI5Nn0.4vRCVFbzyRJKN0baCoVAj0tEpjZ-CgSskGIB6JgxOxg&client=c7a57cd0-c0dd-4616-9361-604b14f7ae74&mode=fit","logoId":"897b6795-7dfd-4451-b350-f32cfe38cb0d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Insignia Health Support Center","sharedPortalName":"Insignia Health Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Insignia Health Support Center","sharedPortalName":"Insignia Health Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#444da0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"cmsup","projectId":10104,"serviceDeskId":9,"name":"IH CMS Support","description":"Welcome! You can raise a request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"177","name":" KCC Implementation Client Questionnaire","descriptionHtml":"","callToAction":" KCC Implementation Client Questionnaire","introHtml":"","icon":10607,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[54],"key":""},{"id":"155","name":"Data Feeds","descriptionHtml":"","callToAction":"Data Feeds","introHtml":"","icon":10468,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[45],"key":""},{"id":"156","name":"Eligibility Files","descriptionHtml":"","callToAction":"Eligibility Files","introHtml":"","icon":10473,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[45],"key":""},{"id":"154","name":"Flourish","descriptionHtml":"","callToAction":"Flourish","introHtml":"","icon":10487,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[45],"key":""},{"id":"153","name":"General Inquiry","descriptionHtml":"","callToAction":"General Inquiry","introHtml":"","icon":10466,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[44,46],"key":""},{"id":"161","name":"Groups/Subgroups","descriptionHtml":"","callToAction":"Groups/Subgroups","introHtml":"","icon":10499,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[46],"key":""},{"id":"157","name":"Locked out","descriptionHtml":"","callToAction":"Locked out","introHtml":"","icon":10506,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[46],"key":""},{"id":"178","name":"MOM Implementation Client Questionnaire","descriptionHtml":"","callToAction":"MOM Implementation Client Questionnaire","introHtml":"","icon":10607,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[55],"key":""},{"id":"158","name":"Password","descriptionHtml":"","callToAction":"Password","introHtml":"","icon":10504,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[46],"key":""},{"id":"159","name":"Reports","descriptionHtml":"","callToAction":"Reports","introHtml":"","icon":10481,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[47],"key":""},{"id":"160","name":"Roles","descriptionHtml":"","callToAction":"Roles","introHtml":"","icon":10493,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[47],"key":""},{"id":"162","name":"Access","descriptionHtml":"","callToAction":"Access","introHtml":"","icon":10504,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[],"key":""},{"id":"131","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"163","name":"Spreadsheet issues","descriptionHtml":"","callToAction":"Spreadsheet issues","introHtml":"","icon":10478,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[],"key":""},{"id":"152","name":"Web App","descriptionHtml":"","callToAction":"Web App","introHtml":"","icon":10487,"iconUrl":"https://insigniahealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[],"key":""}],"reqGroups":[{"id":44,"name":"General Inquiry"},{"id":54,"name":"Implementations"},{"id":45,"name":"Technical Issues"},{"id":46,"name":"Flourish Questions"},{"id":47,"name":"Flourish Admin Navigation"},{"id":55,"name":"MOM Implementation"}],"orderMapping":{"45":[156,155,154],"48":[153],"44":[153],"49":[153],"54":[177],"55":[178],"46":[158,157,153,161],"47":[160,159],"50":[163,162,153]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ae687e87-54b6-337d-8243-920b2c394e52","appLinkName":"System Confluence","appLinkUrl":"https://insigniahealth.atlassian.net/wiki","spaceKey":"CMSUP","spaceName":"CMS Support","spaceUrl":"https://insigniahealth.atlassian.net/wiki/spaces/CMSUP","isServer":false},"labels":[],"projectKey":"CMSUP","serviceDeskId":9,"kbLinkDomainURLs":["https://insigniahealth.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CMSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2E1N2NkMC1jMGRkLTQ2MTYtOTM2MS02MDRiMTRmN2FlNzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDYwMjg0OTYsIm5iZiI6MTc0NjAyNzI5Nn0.OTC3vsygERFO-PwzJOGdG7emEThr4NAO-O8Q9d9TVzo","targetCollection":"upload-project-10104","endpointUrl":"https://api.media.atlassian.com","clientId":"c7a57cd0-c0dd-4616-9361-604b14f7ae74","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Insignia Health Support Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://insigniahealth.atlassian.net/wiki","kbLinkDomainURLs":["https://insigniahealth.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=insigniahealth","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"59a6a84bde163d25cdd4fc43af292768da8c867e_lout","baseUrl":"https://insigniahealth.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://insigniahealth.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c7a57cd0-c0dd-4616-9361-604b14f7ae74","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"de208583b12e41d0a884b2adc5c5c25f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}